Service Electric Telephone listens to its customers intently to offer the very best in customer service excellence. In our minds, service always starts before the sale and frankly, that is exactly what separates one Internet Telephony Service Provider (ITSP) from the next. We pay close attention to details and the core values from which we were founded over 105 years ago to build a long lasting, mutually beneficial relationship with our customers. This business philosophy resonates throughout every department in our company, every division that will be engaged in fulfilling your order and eventually to the team of service experts to resolve any unforeseen technical issues that may arise. In the end, it is our commitment to a compelling service experience, at the most affordable pricing that defines our business. Our customers have remained very loyal over the years and our longevity is our testament to being the very best.
Customer Care Advantages
- 24/7/365 NOC – Engineering accessibility
- Platform integrated trouble ticketing system
- Dedicated internal porting department
- ICA's in multiple state to expedite porting process
- Bi-Lingual customer care center
VoIP, (voice over internet protocol) telephone service is still new to many businesses. Service Electric Telephone's customer care team members can show you and your business how good technical support, can let you relax and recognize all our service benefits.
- Crystal clear sound quality
- Ease of scalability, (Unlimited capacity in every service application)
- Service dependability
- Lower startup costs
- Elimination of maintenance cost
- FREE moves, adds and changes (MACs)